Telecom / eSIM.
You sell connectivity to 190 countries. Your payment provider works in about 40 of them.
Challenge
An eSIM provider with global coverage had a painfully local payment stack. The product delivered instant connectivity anywhere on earth. The checkout couldn't process a card from half the countries their customers lived in.
0116% of cross-border payments declined. Issuer restrictions and card failures turned paying customers into lost sales, concentrated in the exact regions where eSIM demand was highest.
02No alternative rails. If the card didn't work, the customer had nowhere else to go. They just left.
0321% of support tickets were payment-related. Declined transactions, unclear error messages, “I paid but nothing happened.” The support team was doing the payment provider's job.
The product worked. Delivery was instant. The only thing breaking was the moment someone tried to pay for it.
Solution: White-Label Crypto Payment Forms
SpacePay embedded branded payment forms directly into the provider's platform. No redirects, no third-party UI, no jarring brand switches. Customers deposit any amount into their platform balance and pay from there. Crypto takes the issuer out of the equation entirely: no geo-blocks, no card network declines, no 3-D Secure failures. Payments confirm in under a minute. Activation follows immediately.
Results
0%
payment acceptance
16% were previously declined
0%
payment support tickets
down from 21%
The product reaches every country. Now the payment does too. Acceptance up, support tickets down, and the team that was spending half their day explaining card declines can finally do something else.